Refund Policy

Refund Policy
At Zaroorat Hub, we understand that accidents happen. That’s why we are committed to making your shopping experience as smooth and hassle-free as possible.

Eligibility for Refunds or Returns
Refunds or returns are accepted only under the following conditions:

  1. The product is damaged upon delivery.
  2. The product does not match its description.

Important Guidelines:

  1. Inspection at Delivery: It is essential to inspect the product at the time of delivery. Any issues must be reported immediately to the delivery person, and the product must be returned on the same day.
  2. Video Proof Requirement: If the product is damaged, recording a video during the unboxing process is mandatory. This video serves as evidence for your refund or return request. Refund or return requests cannot be processed without video proof.

How to Request a Refund/Return:
If you meet the criteria above, please contact our customer support team via email at support@zaroorathub.com or call us at [PHONE NUMBER]. Make sure to include:

  • Your order number.
  • A brief explanation of the issue.
  • The required video proof.