Shipping Policy
Shipping Policy
At Zaroorat Hub, we strive to ensure that your shopping experience is smooth and reliable.
Open Parcel Box Policy
Your satisfaction is our priority, which is why we offer the Open Parcel Box Feature as part of our shipping policy.
How It Works:
- When your order arrives, carefully open the parcel box in front of the delivery person.
- Verify that the product inside matches your order.
- If everything is correct, you’re good to go!
- If there’s an issue, report it to the delivery person immediately and contact our customer service team for assistance.
Why We Offer This:
- To eliminate concerns regarding incorrect or damaged products.
- To provide you with peace of mind by confirming your order right away.
Important Notes:
- Open the parcel box gently to avoid damaging the product inside.
- For any returns or exchanges, refer to our refund policy for guidance.
- This feature is available exclusively for deliveries in Karachi and Lahore.
Delivery Time:
- Major Cities: Standard delivery takes 2-3 working days.
- Other Cities: Delivery may take 3-5 working days.
- Please note that deliveries may be delayed during sales, holiday periods, or due to unforeseen circumstances.
- Orders are processed from Monday to Saturday. Orders placed on Sundays will be processed on the following Monday.
Delivery Charges:
- We offer free delivery across Pakistan for orders above Rs. 1,500/-, with no hidden fees.
- Do not pay any additional amount to the delivery rider beyond the listed item price.
Delivery Issues:
In case of delays or other delivery-related concerns, please reach out to our team at [MOBILE NUMBER]. We will promptly investigate the issue and get back to you with a resolution.